A STUDY ON THE EFFECT OF ORGANIZATIONAL SUPPORT ON KNOWLEDGE SHARING, EMPLOYEE ENGAGEMENT, AND JOB SATISFACTION AMONG EMPLOYEES WITH REFERENCE TO ITI PALAKKAD

Abstract

In today’s knowledge-driven and competitive business environment, organizational support, knowledge sharing, and employee engagement are critical determinants of job satisfaction and overall performance. This study investigates the effect of organizational support on knowledge sharing, employee engagement, and job satisfaction among employees at ITI Limited, Palakkad, a public sector organization engaged in electronic switching systems and critical missions like ISRO. A descriptive research design was adopted, and data were collected from 120 employees using structured questionnaires. The study analyzed socio-demographic characteristics, levels of organizational support, knowledge sharing, engagement, and job satisfaction, and examined relationships among these variables using correlation, ANOVA, and regression analysis. Findings reveal that organizational support is positively associated with knowledge sharing, employee engagement, and job satisfaction, with regression analysis confirming that organizational support, knowledge sharing, and engagement are significant predictors of job satisfaction. The study highlights the need for supportive policies, knowledge-sharing initiatives, and employee engagement strategies to enhance satisfaction and performance. These insights can guide organizations in designing interventions that foster collaboration, motivation, and organizational effectiveness.