STUDY ON WORKFORCE AGILITY AND ORGANIZATIONAL CITIZENSHIP BEHAVIOUR OF HIGHER EDUCATION PROFESSIONALS

Abstract

The higher education sector is experiencing rapid transformation due to globalization, technological advancements, and increasing societal expectations, thereby demanding greater adaptability from academic professionals. In this context, the present study examines the relationship between workforce agility and organizational citizenship behaviour (OCB) among higher education professionals in Coimbatore district. The study adopts a descriptive research design and collects data from 150 respondents using a structured questionnaire comprising workforce agility and OCB scales. Statistical tools such as mean, standard deviation, t-test, ANOVA, correlation, and regression analysis were employed.

The findings reveal that the majority of respondents exhibit a moderate level of workforce agility and OCB. Significant differences were observed in workforce agility and OCB based on designation, while OCB also varied across institution types. The study further identifies a positive and significant relationship between workforce agility and OCB (r = 0.239, p < 0.05). Regression analysis indicates that workforce agility significantly predicts OCB, explaining 5.7% of the variance. The results suggest that professionals who are adaptable, flexible, and proactive are more likely to engage in extra-role behaviours that support organizational effectiveness. The study concludes that enhancing workforce agility through continuous learning, skill development, and supportive institutional practices can strengthen organizational citizenship behaviour among higher education professionals, thereby contributing to institutional growth and performance